PERLINDUNGAN HUKUM TERHADAP PASIEN PESERTA ASKES PADA PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM DAERAH DR. KANUJOSO DJATIWIBOWO KOTA BALIKPAPAN BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN

Siti Aminah

Abstract


Siti Aminah, NIM. 090815127, Balikpapan, 02 Februari 1990, Business Law Concentration, Law Science Study Program, Faculty of Law, Mulawarman University. “Legal Protection to Askes Participant Patient on Health Services in dr. Kanujoso Djatiwibowo Regional General Hospital in Balikpapan City Acrording to Law Number 8 Year 1999 on Consumer Protection”. Obtain guidance on legal writing from Mr. Ivan Zairani Lisi, S. H., S. Sos., M. Hum., as First Preceptor and Mr. Nur Arifudin, S. H., M. H., as Second Preceptor. The quality of health services is an important things that must be maintain and improve due to valid services standard so the people who is the Aske Participant patient could experience the quality of the services. Service is an effort to help prepare everything in need of others and can give satisfaction in accordance with the wishes of that expected by the patient, and the patient's health insurance. dr. Kanujoso Djatiwibowo Regional General Hospital in Balikpapan City is a technical unit Provincial Health Office. dr. Kanujoso Djatiwibowo Regional General Hospital in Balikpapan City have technical operational role in carrying out the provincial health and an implementation unit and the cutting edge of health development in Indonesia. The fate of human life is always concentrated on health care and almost all patients surrender of medical personnel who are willing, yet in fact there are real rights of the patient, the patient's health insurance or ignored. It is a violation of the implementation of Law No. 8 of 1999 on Consumer Protection. The government organizes social security for all citizens, as authorized in the Article 34 paragraph (2) of the Constitution of the Republic of Indonesia Year 1945, which reads "The state developed a security system social for all people and empower the weak and incapable in accordance with human dignity ". National social security system is basically a state program that aims in order to provide certainty and social livelihoods of all the people of Indonesia. PT. Askes (Persero) Branch Balikpapan is an institution in the field of social security who served in the form of maintenance services to civil servants and families. Writer considers that the implementation of the legal protection for the patient, the patient's general health insurance and require good coaching attitude of the dr. Kanujoso Djatiwibowo Regional General Hospital in Balikpapan City. Attitude coaching is done through education as a medium of socialization. That is why patient education and patient general health insurance participants in need in the implementation of the legal protection because, according to data on patient education level of participants found that health insurance affects the understanding of the patient's health insurance participants.

Keyword: Services, Health, Hospital, Patient (Askes Participant), Legal Protection.


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